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We hope you will be very happy with your order. However, if you must make a return, please repack the merchandise in the original packing material and follow the directions below to return it to Mcaps Inc. within 30 days of receipt of your merchandise. PLEASE DO NOT RETURN ANY MERCHANDISE TO THE MANUFACTURER.
Please inspect your package immediately upon receipt for shipping damages. You must notify us within 3 days of receipt of any shipping damages. We cannot take responsibility for shipping damages beyond this point.
There is a 25% restocking fee on merchandise returned for any reason other than a product defect or damage. Any items that are returned without a return authorization will be charged 50% restocking fee.
If your item is a large order that arrives by truck, it is your responsibility to ensure that the product has not been damaged in transit by the freight company. Inspect the box for external damage, remove the packaging and inspect the contents for any physical damage in the presence of the delivery driver. If there is any damage, visible or not, you must indicate such on the delivery receipt. When you sign the delivery ticket and do not note any damage, the unit becomes your property. Again, please take the time to inspect the delivery and if there is any damage be sure to note it on the delivery ticket. If the damage is severe enough to render the product inoperable or unusable, please refuse the shipment and contact us immediately at 866-786-3154.
You must call us for a Return Authorization number (RA#). Please make sure you write this number on the outside of the box you send back to us. Returns without an RA# will be refused. Returns will not be accepted after 30 days from when you receive your shipment.
ITEMS MUST BE RETURNED IN THEIR ORIGINAL PACKAGING AS SHIPPED BY MCAPS-INC.COM. ANY ITEMS RETURNED IN PACKAGING OTHER THAN THE ORIGINAL PACKAGING WILL BE REFUSED.
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| Copyright McAps Incorporated 2007 |
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